WHEN WILL MY ORDER SHIP?
- Once your order has been processed & shipped, you will receive an email from Basix Threads, which will provide you with your specific order details. Shipping generally takes 5-7 business days excluding holidays.
Does Basix Threads offer different payment options?
- Yes, Basix Threads offers AfterPay, Sezzle, Klarna, & Shopify's Shop Pay.
CAN I PICKUP MY ORDER?
- No, Basix Threads DOES NOT offer a pick-up option under any circumstances.
IS IT SAFE TO ORDER FROM YOUR ONLINE STORE?
- Baesix Threads is protected under SSL, which is (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
HOW CAN I TRACK MY ORDER?
- Once your order has been shipped Basix Threads will provide you with a USPS tracking number. You can also create a free account on our website to stay up to date with your specific order details.
CAN I MAKE CHANGES TO MY ORDER?
- If your order HAS NOT been processed or shipped you can contact us immediately at email@example.com to see if we are able to accommodate the change. PLEASE NOTE that changes CANNOT be made to orders that have already been processed and shipped.
HOW LONG DOES SHIPPING & PROCESSING TAKE?
- Shipping generally takes 5-7 business days for US orders, but during holidays, it can take longer. Please allow up to 5 business days for your order to be processed BEFORE it is shipped.
- US Flat Rate Shipping - $9
- Free Shipping Over $85
My Promo Code Isn't working.
- Offers can't be combined so if you've added items in a bundle an automatic discount has already been applied.