WHEN WILL MY ORDER SHIP?

• Once your order has been processed & shipped, you will receive an email from Basix Threads, which  will provide you with your specific order details. Shipping generally takes 5-7 business days excluding holidays. 

Does Basix Threads offer different payment options? 

• Yes, Basix Threads offers AfterPay, Sezzle, Klarna, & Shopify's Shop Pay.

CAN I PICKUP MY ORDER?

• No, Basix Threads DOES NOT offer a pick-up option under any circumstances.

• Baesix Threads is protected under SSL, which is (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

• Once your order has been shipped Basix Threads will provide you with a USPS tracking number. You can also create a free account on our website to stay up to date with your specific order details. 

• If your order HAS NOT been processed or shipped you can contact us immediately at info@basixthreads.com to see if we are able to accommodate the change. PLEASE NOTE that changes CANNOT be made to orders that have already been processed and shipped.

• Shipping generally takes 5-7 business days for US orders, but during holidays, it can take longer. Please allow up to 5 business days for your order to be processed BEFORE it is shipped.

• US Flat Rate Shipping - $9
• Free Shipping Over $85

My Promo Code Isn't working.

• Offers can't be combined so if you've added items in a bundle an automatic discount has already been applied.